Terms & Conditions
Legal Disclaimer
Effective Date: 11/08/2025
Welcome to Thomas Family Bakery! By accessing or using our website, placing an order, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1.) General Information
Thomas Family Bakery is a small, family-run home bakery offering fresh, homemade cinnamon rolls and cookies. All of our baked goods are made to order using quality ingredients and handled with care.
2.) Orders and Payment
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All orders must be placed through our approved contact methods (website form, phone call, text, or email).
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Orders are confirmed once payment arrangements have been made.
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Prices are subject to change without notice.
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Payments must be made in full before delivery unless otherwise agreed upon.
3.) Refunds
All sales are final due to the perishable nature of our products. If you experience a problem with your order or feel it does not meet our standards, please contact us within 24 hours of receiving your order. We will do our best to make it right through a replacement or credit toward a future purchase.
4.) Product Quality and Allergens
While we take great care in preparing our products, our baked goods are made in a home kitchen that may come into contact with common allergens, including nuts, dairy, eggs, wheat, and many more. It is the customer's responsibility to inform us of any allergies before ordering.
5.)Delivery and Responsibility
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Customers are responsible for receiving orders at the agreed-upon time and location.
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Once an order leaves our possession, we are no longer responsible for handling, storage, or quality issues due to improper care after delivery.
6.) Website Content
All content on this website - including text, photos, and logos - is the property of Thomas Family Bakery and may not be copied, distributed, or used without written permission.
7.) Privacy and Data
We respect your privacy. Any personal information collected (such as your name, phone number, or email) is used only for order processing and communication. For more details, please see our "Privacy Policy".
8.) Limitation of Liability
Thomas Family Bakery is not liable for any damages or losses resulting from the use of our website or products, except as required by law.
9.) Changes to These Terms
We may update these Terms and Conditions at any time. Any changes will be posted on this page with a new effective date.
10.) Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
(716)581-2420